1. Introduction
Welcome to WowCareRide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wowcareride.com and use our services (“Services”). By using our website and Services, you consent to the practices described in this Policy.
2. Who we are
“WowCareRide”, “we”, “us” and “our” refers to the operator of the website wowcareride.com and related services. If you have any questions about this Policy or our privacy practices, you can contact us at:
service@wowcareride.com
3. What information we collect
We may collect the following types of information:
Personal Information you provide when you register, book a ride/service, contact us, or otherwise interact with our Services. This may include your name, email address, phone number, payment information (if applicable), pickup and drop-off address, etc.
Usage Information automatically collected when you access or use the website or Services, such as IP address, browser type, pages visited, time and date of access, device identifiers, etc.
Location Information if you use location-based Services (for example pickup/drop-off).
Cookies & Tracking Technologies: we may use cookies, web beacons or other tracking technologies to collect information about your browsing behaviour, preferences, and to personalise your experience.
4. How we use your information
We use your information for purposes including but not limited to:
Providing, operating and maintaining our Services.
Facilitating bookings, ride-arrangements, pickups and drop-offs.
Communicating with you (e.g., confirmations, service alerts, support).
Personalising your experience, improving our website and Services.
Security, fraud prevention, and enforcing our Terms.
Complying with legal obligations.
5. Disclosure of your information
We may share your information with:
Service providers, contractors or business partners who perform services on our behalf (e.g., drivers, payment processors, customer support).
Legal or regulatory authorities, if required by law or to protect our rights, property or safety or those of others.
With your consent.
6. Cookies and similar tracking technologies
We use cookies and similar technologies to track activity on our Service and hold certain information. You may instruct your browser to refuse cookies or to alert you when cookies are being sent.
7. Security of your information
We use reasonable physical, technical and administrative safeguards to protect your personal information. However, no method of transmission or storage is 100 % secure and we cannot guarantee absolute security.
8. Retention of your information
We will retain your personal information for as long as necessary to fulfil the purposes set out in this Policy, unless a longer retention period is required or permitted by law.
9. Your rights
Depending on your jurisdiction, you may have rights in respect of your personal information, such as:
The right to access or request a copy of your data.
The right to request correction or deletion of your data.
The right to withdraw consent where relevant.
The right to object or restrict certain processing.
To exercise these rights, please contact us via the contact details above.
10. International transfers
If we transfer your personal information to another country (including our own servers or third-party service providers) we will ensure appropriate safeguards and compliance with data protection laws.
11. Children’s privacy
Our Services are not directed to children under the age of [insert age, e.g., 13 or 16]. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will delete such data.
12. Changes to this Privacy Policy
We reserve the right to modify this Policy at any time. When we do, we will revise the “Last Updated” date and post the updated Policy on our website. We encourage you to review this Policy periodically.
13. Contact us
If you have questions or comments about this Privacy Policy, please contact us at:
Contact Us
